Privacy Policy

Effective Date: September 1, 2024

1. Introduction

Welcome to Defined Aluminium Windows, Doors, and Furnishes (DAWDF). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website dawdf.co.za (the “Site”) and interact with our services.

2. Information We Collect

We may collect the following types of personal information from you:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Transactional Information: Records of your interactions with our services, including product inquiries, service requests, dates, and amounts.
• Technical Information: IP address, browser type, device information, and other technical details related to your interaction with our Site. 

3. How We Use Your Information

We use your personal information to:

• Provide and improve our products and services, including aluminum windows, doors, blinds, and furnishings.
• Communicate with you regarding your service requests and product inquiries.
• Process payments and send you invoices.
• Enhance the security and functionality of our Site.
• Comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party companies that assist us in providing our services, such as payment processors, delivery partners, and IT support.
• Legal Authorities: If required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Your Rights

As a South African resident, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal limitations.
• Objection: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at sales@dawdf.co.za or 065 928 9093.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interaction with our Site. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our Site.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Defined Aluminium Windows, Doors, and Furnishes (DAWDF)
Email: sales@dawdf.co.za
Phone: 065 928 9093